ITEAD Customer Care Center
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
SONOFF Smart Home
Getting Started with eWeLink
8
Introductions to eWeLink
Getting Started
Share Control
Timer
Scene
See all 8 articles
Sonoff Product Guide
2
User Manual
Product Comparison: 4CH R2 Vs 4CH Pro R2
Works with Google Home/Alexa/Amazon Echo/Nest Thermostat/IFTTT
8
Unable to link eWeLink account to Google Home
Sonoff works with IFTTT
Works with Alexa: Ask Alexa to Control Your Home Appliances
Standard Alexa voice commands for controlling Sonoff devices in US/UK/IN/CA/AU English, German, Japanese, French
Works with Google Home: Ask Google Assistant to Control Your Home Appliances
See all 8 articles
FAQ- Sonoff Product
3
Is Sonoff product working with 5G or will it in the future?
How can I downgrade the firmware/flash 3rd party through OTA?
Unable to upgrade firmware
FAQ-eWeLink
14
Why I can't receive push notification and how to fix this?
Auto turn on/off
Network unavailable
Device sharing failed
How many devices can the app support?
See all 14 articles
FAQ-Google Home/Alexa...
3
FAQ - Work with Google Nest
FAQ - Work with Google Home
FAQ - Work with Alexa
PCB & Assembly Service
PCB Service
5
Normal Condition of PCB capabilities
Requirements on the PCB Design
Gerber Files Requirements
How to upload Gerber Files
PCB Panelization Rules
Customized Project
0
PCB Assembly Service
5
Introduce
File Requirements
WARRANTY AND ITEAD’S LIABILITY
How to Place a PCBA Order
FAQ
Community forums
Showing recent updates
Start a new topic
Smart Home
Announcement
22
eWeLink What's New for iOS 3.10.0
Posted by
Scott Zhang
,
about 2 years ago
Last Reply
by alexia
1 day ago
Sonoff DIY MODE API Protocol 1.4 update
Posted by
Scott Zhang
,
about 2 years ago
Last Reply
by jonesPhedra
7 days ago
eWeLink What's New for Android 3.12.0
Posted by
Scott Zhang
,
almost 2 years ago
Last Reply
by Online Typing Certificate
8 days ago
See all 22 topics
Campaign
269
SONOFF Free Samples Offer
Posted by
Frankie in SONOFF
,
about 1 year ago
Last Reply
by Rahul Chauhan
1 day ago
[EXPIRED]Mother’s Day Special | Surprise Moms with SONOFF Gift
Posted by
Scott Zhang
,
over 2 years ago
Last Reply
by Jason Maoma
2 months ago
Winner announcement | Mother’s Day Contest
Posted by
Scott Zhang
,
over 2 years ago
Last Reply
by gbwhatapps
3 months ago
See all 269 topics
Feature Request
974
**Read Before Post** Feature Request Community Posting Rules
Posted by
Morgan in SONOFF
,
11 months ago
Last Reply
by Morgan in SONOFF
11 months ago
TH10/TH16 Temperature/Humidity data output for statistic graphing & IFTTT Alexa Home integrations
Posted by
C Minion
,
about 8 hours ago
Last Reply
by C Minion
about 8 hours ago
Online assignment helper
Posted by
breet lee
,
about 1 month ago
Last Reply
by examhelp
3 days ago
See all 974 topics
BUG Reprot
695
Sonoff POW R2 Energy monitor drops to 0 on new update 3.3
Posted by
Dennav
,
about 2 years ago
Last Reply
by WhatsApp GB
about 22 hours ago
TH16 Auto mode
Posted by
BBor
,
about 23 hours ago
Last Reply
by BBor
about 23 hours ago
Sonoff POW don't monitor energy
Posted by
Fosco Giangrandi
,
almost 3 years ago
Last Reply
by Charles Frady
1 day ago
See all 695 topics
Free Talk
1612
Sonoff Dual controls the fan and the light in my ceiling fan separately
Posted by
Steve Barnes
,
over 3 years ago
Last Reply
by Muhammad Ali
about 14 hours ago
WhatsApp GB connects chat with other versions on the Sonoff
Posted by
WhatsApp GB
,
about 22 hours ago
Last Reply
by WhatsApp GB
about 22 hours ago
When buying
Posted by
Egor Kosmonavt
,
1 day ago
Last Reply
by Pemannav
1 day ago
See all 1612 topics
