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D1 dimmer

I have a D1 dimmer and have been able to pair, but item is always offline. I deleted it and repaired and again always offline. I deleted again and now I can't pair. Ia have been trying for three days now and nothing. I don't have a RF switch ony ewelink app. By the way, I have 18 devices and they are all online. What else must I do!!!!?
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