Hi, I just installed a BASIC WiFi Smart Switch. I followed the set up instructions to the absolute letter and it still won't connect to my router. I have it set to 2.4GHz as stated - I know this is the case because I have a TP-Link smart plug that only works with 2.4GHz and it connects, no problem. I thought it may have been a distance from the router issue but I checked by bringing it closer and no luck. I thought it may have been the unit but I opened the second one I purchased at the same time and it also will not connect. What am I doing wrong? How can I get it to connect to my network?!
Thanks in advance
1 person has this problem
1 Comment
D
Darren Fox
said
13 days ago
Hi I have two basic switches that worked fine but then I had to replace the router and now they will not connect but all if my other brand smart switches do an router is set 2.4ghz
Ronan
Hi,
I just installed a BASIC WiFi Smart Switch.
I followed the set up instructions to the absolute letter and it still won't connect to my router.
I have it set to 2.4GHz as stated - I know this is the case because I have a TP-Link smart plug that only works with 2.4GHz and it connects, no problem.
I thought it may have been a distance from the router issue but I checked by bringing it closer and no luck.
I thought it may have been the unit but I opened the second one I purchased at the same time and it also will not connect.
What am I doing wrong? How can I get it to connect to my network?!
Thanks in advance
1 person has this problem