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Sonoff led strip remote issue

Dear Team, I would be very happy if someone assists me with the remote control of SONOFF L1 Smart dimmable LED Light strip. The remote hangs after a while and the the colors cannot be changed. The remote stops responding completely. I also tried changing the battery of the remote still no luck, pls help me to resolve the issue. Regards Samrat
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I also tried resetting the wifi controller and re-pairing it, still no luck
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