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DW2 several Problems

Just received 3 units of DW2 and configured them.

- The first one is short circuited on the battery, it pairs, but the magnet does not work and the battery gets hot. Trying to convince the Sonooff oficial store on Aliexpress that this is not normal. It is a shame, the person that is answering my messages does not know what a short is. I'll have to open a dispute on Aliexpress since the person is stalling me.

- The second one is disconnecting from the app at some periods and for no particular reason reconnects again. Already changed position with the second unit (considering weak signal) but the problem remains.

- The third one seams to work fine for now.

- Tha two that as working do not show more than 2 days of logs and it do not report all logs. Since it is a security device, the minimum is that it is reliable when it opens and closes.  


3 people have this problem

Vehicle tracking system are the need of the hour due to the growing fleet requirements. They will become more intelligent and effective with time. 

Thanks for sharing this post.


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