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Poor reply time from ITEAD

I have submitted 2 tickets for a solution. Asked for a video which I completed. 2 weeks later I am still waiting. That’s over 3 in total. That’s not acceptable and makes me just feel like throwing you equipment in the bin, without a support service, it’s worthless. Anyone know how I can get a response.
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Haha, started a topic 2 days ago

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