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Does anyone work at support?

I put in a ticket over a week ago, and no one has contacted me about it.


I am just like you, disappointed, I have been waiting 10 days for a response, the devices do not work the touch and there is no explanation, what brands do you suggest?

Yep... gonna have to do the same thing.  And I had hear such good things about Sonoff products via online reviewers.  Now, with this experience... I'm completely off the entire Sonoff brand, and can't recommend it to anyone.


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I’ve just removed my product and installed a different manufacturers product and all working in one day. Poor customer service and £20 wasted

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It's pretty sad when you purchase something with a 2-year warranty, and it dies in 90 days... and no one, not even Amazon where I purchased it, will do anything about it



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Same with me no reply.

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