I put in a ticket over a week ago, and no one has contacted me about it.
It's pretty sad when you purchase something with a 2-year warranty, and it dies in 90 days... and no one, not even Amazon where I purchased it, will do anything about it
Yep... gonna have to do the same thing. And I had hear such good things about Sonoff products via online reviewers. Now, with this experience... I'm completely off the entire Sonoff brand, and can't recommend it to anyone.
I am just like you, disappointed, I have been waiting 10 days for a response, the devices do not work the touch and there is no explanation, what brands do you suggest?