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Sonoff TX0 Unresponsive touch

Hello people! First I apologize for my English. Come on. I purchased a Sonoff TX Series (T0US2C) last month. I did the installation correctly (with the neutral wire), however, the device does not work as it should. Sometimes I press the switch and the light turns on after 10 minutes ... I don't know what else to do. I will leave some photos and videos in the post for you to understand a little better. Thank you! Note: The electrical part is perfect; The firmware has already been updated; The device is already connected to the internet and the eWeLink application.
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