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Newly added devices are not discovered by amazon echo

as per the title I have added 3 new t2 wall switches and non are found by my echo, either asking to discover new devices or from the app, and selecting ewelink . 

Today I got a set of replacements from Amazon and its just the same.

I have unlinked the skill and re linked still nothing.

So I tried an old s26 socket nothing.

Just to see if its an amazon or ewelink problem I paired a tuya smartlife socket and that was found without problems.

I have an open ticket but I am fed up of waiting and wondered if anyone else on here can help or is having the same problem.

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