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Smart Light Switch connected to router, but will go online

I have successfully install a Sonoff Smart Light Switch and, while it would not pair with my iPhone, I was able to pair it with my Huawei Android tablet. It is connect to the router (it has an IP address) but continually remains in an "Offline" state and is useless in the app if it cannot go online. I have deleted and added it several times in the app with same result. Very frustrating. Can anyone help me solve this?
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