I can see in last 3 months more people had the same problem:
https://support.itead.cc/support/discussions/topics/11000028545
https://support.itead.cc/support/discussions/topics/11000028750
https://support.itead.cc/support/discussions/topics/11000029730
And I have the same problem with all 3 two-gang T1s.
No :( Write to support...
I have same problem. We need support by ITEAD..
i have the same problem and have been dealing with them since novemeber of 19.
sending them videos...
at the beginning i had 4 bad units. they replaced. now i have 5 more bad.
made videos but tech support doesnt believe me!!!
tech support doesnt do anything! i have opened a ticket since the aliexpress rep wasnt helping much.
i need a second opinion!
they think i lie... because i had 4 units going bad... then sent 4 replacements and then after 5 units went bad!
i proved with video but they rep doesnt believe me!!!
very bad customer service!
Ben
I have a problem sonoff T1 stopped working permanently and there is low illumination but no internet connection and the touch does not work
I have 5 devices Sonoff T1 3gang
Two of them do not work and three devices work
All the devices were working for three months, one stopped working after several days and the other stopped working
I don't know what the solution is
https://youtu.be/AGfL1KXqPac
3 people have this problem