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No Push Notifications in Android 9 (No battery Optimization)

I dont like the idea to have battery optimization turned off for any app, this include eWelink app. But I had disabled optimization and notifications still doesnt arrive until I open the program.

I have a Motorola Moto G7 with Android 9, Battery Optimization for ewelink app disabled and also checked that notification for this app is turned on.

Is this a normal behavor? If I dont receive notifications my home automation loose all sense, specially because it push notify when anyone enter home.

1 person has this problem

Hi Mauricio, seems like this. Same behavior with my Samsung S9, Android 9

I have a problem with notification. Samsung A6 Android 9.

Same here. Works fine when the app is open. Any possible solution?

Same here, I'm using S7 and Motorola. Any Solution?

Hi Guys, have you found any solution for this issue? I am also not getting push notifications on my Android until I unlock the phone. Ewelink app also goes to sleep by itself despite settings preventing this. Please help

Hi Mauricio, have you found a solution? It is really painful with not getting push notifications in real time. Support does not have any solution apart from "turn battery optimisation off". Let me know please.

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