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eWeLink no connection over 4G on Android

 Hi all,


after the wifi router was replaced I have problems to connect over the mobile phone via  4G to the server.


So the problem is as following:

Android phone is connected to WiFi -> I can turn on or off the devices

Android phone is disconneted from WiFi and connected to 4G -> Network problem, cannot turn on or of devices

BUT

Android phone is disconneted from WiFi and connected to 4G -> I can turn the devices on or off with ALEXA


Also I aske my friend to install for the first time the APP and it´s working fine.


Something is blocking the APP to use 4G.

Any help here?


Thank you and best regards,

Marko

1 Comment

OK, the problem is solved.

I also changed the mobile phone provider.

So, in the setting the old "mobile data" left and I guess that  the wewLink App accessed the wrong information, or the original information. That was the reason why the eWeLink App coudn´t access the mobile data.


Best regards,

Marko

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