ITEAD Customer Care Center

Y

Yap YF

started a topic 7 days ago

Just now suddenly all the scenes not working. RF bridge did register PIR signal and blast off RF signal but no scene trigger. Tried delete scene and program new one also not working. Tried reset router also same. Something wrong with the cloud server?

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9 people have this problem

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S

Sung

said 7 days ago

Same here~ i don't know why~ Just not working now

H

Harjot Singh

said 7 days ago

Same here. All scenes stopped working today

M

Martin

said 7 days ago

I have the same problem. Scenes do not work. Czech Republic

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L Young

said 7 days ago

Same here..

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Neo Mod

said 7 days ago

Could it be related to this issue? 

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Salomo Sotarduga

said 7 days ago

So do I, same problem. Suddenly all scene stop working

A

Ashishmalviya

said 7 days ago

I have same problem, I have many scene, it’s dangerous, need immediately solution, sonoff team please help is.

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shlomo shabtay

said 7 days ago

same with me all 16 scene stop working it looks like general problem of server

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Medar Vural

said 7 days ago

Yesterday suddenly all of my scene stop to work. What is happening?

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Moshe Greenberg

said 7 days ago

This happened to me too, for the last 2 days all of my scenes stopped working.

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Sumate Prapaitrakool

said 6 days ago

It happen to me yesterday too, all scenes suddenly stop working. Reset - delete&create new scenes - remove power, all didn't help.

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Yap YF

said 6 days ago

It is ok now. I think they did something at the server side as I did nothing

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Cm270447

said 6 days ago

I have the same problem. No scene is working.

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Medar Vural

said 6 days ago

It is started to work just now. I guess they fixed the problem