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Ewelink app buttons disappear

Hi could someone help, I have setup sonoff 4 channel pro to unlock my gates(12v) inching through the ewelink app.My problem is after pairing the app to the sonoff 4 channel pro I have the 4 channel buttons appear however they disappear after a day or two. Please help this is also happening on my wife's mobile, we bother have an iPhone 7, regards Martin Harland

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