Firmware 3.0.1 : ITEAD Customer Care Center

G

Galuh Prasetyawan

started a topic about 1 month ago

after upgrading to the new firmware, my device online, but cannot switch on or off using ewelink

L

Luca Bellini

said about 1 month ago

Hello,
I too have the exact same problem!
with the old firmware everything was ok, now with version 3.0.1 the sonoff is online but you can't change the switch!

G

Galuh Prasetyawan

said about 1 month ago

problem solved by update ewelink application

T

Thomas Kugler

said about 1 month ago

At me not solved. Basic is at 3.0.1, Ewelink at 3.6.1
It is possible to switch the basic via a scene from a T1-switch. It is possible to switch the basic via Google home and Alexa. But via ewelink I can do nothing.

K

Kir Pil

said about 1 month ago

I have the same problem with version 3.0.1. I can’t switch on/off the sonoff basic when I am connect on same WiFi

J

Jean-Robert Strele

said about 1 month ago

I have 70 Basic2s switches, all upgraded to 3.0.1, running 3.6.1. On WiFi, most switches work, half a dozen allow me to turn on, but not off. All work well, when I'm on 4G, with wifi turned off. It's faster than WiFi. But this upgrade is supposed to allow LAN mode. No switches are enrolled at all. It doesn't work, period! Why doesn't itead have a beta program?