Hi there can anyone tell me if the main server has gone down. I am in the UK and have about 5 devices. They have been faultless until now. Suddenly they have all gone offline and the app on my iphone iOS12.1 says Network Unavailable. I have got internet connection and everything else works fine.
I really think that Itead should think about enabling a Local Server that we could host on a Raspberry Pi.
And we could use a local DNS to route to the local Server and a public DNS to route to the Itead cloud.
I think they have sold so many devices, but sufficient servers are not installed. Without the servers the devices are useless. I had more than 5 devices and is fed up with them. Now I am replacing them one by one.
What to do! I had complained with maximum details. They are not bothered.
"Network unavailable" issue for 17 devices! ITEAD, say something!!!
I'm in Ohio, USA.. and I cannot login to my app on the phone and the devices are not turning on / off on their own programmed time. Big issue for me since I use them in a commercial environment.
i have three devices in the UK and have been unavailable for sometime, no word from itead concerning status of problem