Updating Google Home : ITEAD Customer Care Center

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Selvaganes Arumugam

started a topic almost 2 years ago

While the eWelink has done an impressive job with Google Home there is one major shortfall. Everytime a devices is added or its name changed, it's not updated in Google Home. Maybe both parties are expecting the other to do it, but I think the change trigger is at eWelink. Imagine you are in a situation of having many devices and when you add one new switch or change a name you have you Unlink and Link Google Home again. This becomes absolutely horrible because in Google Home you have add everything back in the correct Room order.

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Kater Garfield

said almost 2 years ago

sounds adequate - but be happy, that Google Home can still interact with Your SonOFFs....

I've got an old Android 4.4.2 Smartphone, and since latest Google Home-Update, I can't find any of all my SonOFFs... :-(

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Robert Barta

said almost 2 years ago

She would like to work on that. Led Magic Home tapes are automatically added, it would be good if it were with Ewelink

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Jens M

said almost 2 years ago

Hallo, wenn ihr eine Änderung bei eWelink gemacht habt, wie neuer Schalter oder neuer Name eines Gerätes, dann kann man danach einfach zu Google-Assistent sagen : " Ok Google, synchronisiere meine Geräte!".

Google sync´t dann ´Smart eWelink´. Danach sind die Änderungen bei Google-Assistent enthalten und der neue Schalter braucht dann nur noch zugeordnet werden.

If you add a new switch or change a name of one, than say to Google assistant "ok Google sync my devices". After that open assistant and put the new switch in the right room.

Schöne Weihnachten für Alle.

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Peter Clayton

said over 1 year ago

I have some Lightwaverf gear and there's an option available in Google Home to simply update the connected devices, so why isn't there something similar for iTead gear? It's a right royal pain to have to unlink, relink, and then have to go through the entire setup again, including room allocation, and recreating Google routines.

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Robert Barta

said over 1 year ago

Sync My Devices, perfect 

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Muneer KThazha

said over 1 year ago

I do suffer a lot with this issue of not updating automatically the new devices added in eWelink, it is horrible & we have to do all process again, please need to workout, One thing I noticed is Alexa is updating the Sonoff devices immediately after adding the device in ewelink, Please rectify this problem asap, does anyone find any easy tricks to avoid such process of relinking all devices again & again