ITEAD Customer Care Center

 When I try to use a sonoff (T1 for example) shared switch created by other account in IFTTT, the control is not recognized in IFTTTT. Manually use of control switch works ok in ewelink, but, for example, trying to create an applet in IFTTT where I use google assistant to turn on/off a switch lamp control, in +then option, open ewelink configuration and there is not shared control to use, only controls created in my account.

Same here! I can see the shared device on the eWeLink app but no on IFTTT... :-/
Could you kindly fix that ?

Thanks.

Yes a solution to this would be good, unable to use IFTTT to control devices when two phones with different accounts are using shared devices, eg only the main account can open the garage door with IFTTT.

the underlying problem here is the Ewelink app does not send updates to IFTTT if a switch is turned on/off by anything other than the button or the ewelink app.

Please fix this issue.

update - it     does work when using google home / amazon alexa but not an ewelink scene or from a ifttt trigger.

Same problem; Mine worked fine until a few months ago, suddenly stopped working, ifttt now doesn't show the devices that were share. I already tried to disconnect and reconnect the ewelink service in ifttt and it didn't work, but they do work in google assistant and in the ewelink app

Does anybody have found a solution, I have the same problem