Ewelink app says new firmware is available. But when i try to update. it downloads for some time and it says unable to update. Tried several times. Anybody successful in updating?
I have 3 Pow. Two updated fine. One is always stuck at 90%.
Overall I am seeing just below a 30% failure rate across Sonoff devices. Their tech support wasted loads of my time suggesting pointless things and now hasn’t replied in over a month. Essentially there is no warranty on their products.
Don’t do anything they say unless they can explain a logical explanation why. I think they just have a long list which they copy and paste without thinking.
R
Robert Koperdák
said
almost 2 years ago
Hi, I have the same problem. Maybe there is classic Chinese politics, only sold and any support for costumers. Robert
Ashok
Ewelink app says new firmware is available. But when i try to update. it downloads for some time and it says unable to update. Tried several times. Anybody successful in updating?