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Now ‘History’ broken?

I am in Europe and none of my devices with a ‘history’ option show anything more than a faded page. Is ‘history’ working for anyone else anywhere in the world? After things breaking already twice this year this is getting silly.

5 people have this problem

History never worked on my Android 4.2 tablet.

Scenes and schedule work.

On Android 8 history was fine until 28-3-2017. It doesn't work for 2 weeks now. I have no RF alarms or switch history feedback. NOT acceptabele.

DOUBLE NOT acceptable the customers are not informed (or did I miss something??).

Should we accept this as the Chinese way of doing business?


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I live in Germany and the history of all my 10 devices is down since 26.03.18. When will this  function come back again ? I think, Itead switched off this funktion, because their servers are overloaded.


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I received a reply today (he is very quick to reply) from Jack at CoolKit:


"We are really sorry for you are unable view history and apologize for any inconvenience caused to you.


Due to our EU server is being immigrated,so the history will unavailable for 1 month."




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In the same situation in Spain, unacceptable :-(

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Da oggi 22 maggio 2018 ha ripreso (almeno al nord italia) a funzionare la cronologica...a proposito qualcuno sa se e come è possibile cancellarla ?


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I have the same problem with history stopping on 28 March. The main problem is that I have a few PIRs running via a bridge, so I get an alert but then I don't know which PIR has been activated because there is no history. I logged a ticket two days ago but no response yet.


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I live in the Netherlands and for me the same problem with the history function since 28-03-2018.

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Yes, the biggest problem is the history logging of the sensors on the RF bridge. 
It only gives a push up alarm message, but I cannot see which sensor.
Cannot use it anymore. Maybe Android app problem?
I urgently ask the supplier to INFORM the users.

I don't trust the Sonoff servers anymore. Are they down because of server attacks, like DDOS?
Anyway, it is time to flash Tasmota firmware and run my local server.

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Sono In Italia, la storia si ferma al 26 Marzo 2018, con  l'ultimo aggiornamento non ho più la possibilità di verificare quale sensore del bridge è stato rilevato. Avendo 4 bridge in funzione il messaggio che mi arriva dai sensori è del tipo "10002c0a89 received an allarm" segue data e ora. Ogni bridge ha 4 sensori e ad ogni bridge arriva un avviso dello stesso tipo ma con codice diverso. Inoltre se nelle impostazioni elimino la spunta per non ricevere la storia, non vengono più inviati messaggi di allarme. Prima dell'aggiornamento del 10 maggio 2018 tutto funzionava alla perfezione !!!!


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New version of ewelink and de same problems :( no history, and now alarms without the name of de device... definitely this system is just a toy.

 

History still not working...any news?

History still doesn't work. Another 14 day's to go... to see if they can keep their promise....

I'm on android, located in France and I have the same problem... no Alarm History !!! It's incredible ! RFBRIDGE no use to ne an Alarm system for my Home cause no Alarm, no IFTT APPLET FOR SENDING AN EMAIL OR SMS... NO USE !
History remains broken & the temperatures on the THs are taking ages to update. I think they’re doing something again. Shame they never tell us.
In Spain it also works, let's hope it continues
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