Has history every worked? Not for me anyway.
I live in Germany and the history of all my 10 devices is down since 26.03.18. When will this function come back again ? I think, Itead switched off this funktion, because their servers are overloaded.
History never worked on my Android 4.2 tablet.
Scenes and schedule work.
On Android 8 history was fine until 28-3-2017. It doesn't work for 2 weeks now. I have no RF alarms or switch history feedback. NOT acceptabele.
DOUBLE NOT acceptable the customers are not informed (or did I miss something??).
Should we accept this as the Chinese way of doing business?
I have the same problem with history stopping on 28 March. The main problem is that I have a few PIRs running via a bridge, so I get an alert but then I don't know which PIR has been activated because there is no history. I logged a ticket two days ago but no response yet.
I'm in Africa. I suspect it may be an app problem - if I remember correctly, there was an update to the iOS app rolled out around that date, but then it would impact users globally I guess.
I received a reply today (he is very quick to reply) from Jack at CoolKit:
"We are really sorry for you are unable view history and apologize for any inconvenience caused to you.
Due to our EU server is being immigrated,so the history will unavailable for 1 month."
Dataworx22, thanks for informing us.