TH16 won’t connect to server (offline) : ITEAD Customer Care Center

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TH16 won’t connect to server (offline)

George K

started a topic about 3 years ago

Hi I have bought a TH16 and installed and set it up. After all, the unit is always offline. I have deleted it and set it up multiple times On different phones but the problem seems to persist. Please, any solution. I believe it is a server issue Thank you

2 Comments

Craig Bradshaw

said about 3 years ago

"We will be closed during Chinese New Year holiday from Jan 11th to Feb 22th."

Are you guys having a fucking laugh ! I will be sending every single device back your support is a joke.,

Craig Bradshaw

said about 3 years ago

Same issue here I bought a SC and it will not go online, i have a couple of devices that do this, its getting to be pretty useless this stuff, its cheap for a reason !