I added a new switch to my eWeLink app and went to Google home to relink so that the switch was visible. The link appeared to work and the devices, including the new switch appeared in the list, however, when I attempt to turn the switch on or off from Google Home, I get a response "Sorry there was an error and I am unable to control your home device"
Same here. Devices worked only via ewelink app so does anyone know how is that possible? Does the signal from the app go to the devices without going through Sonoff servers, simply straight from app to device via home wifi?
Yes. For me fortunately it works perfectly locally (control by ewelink with the phone connected by wifi network) but it almost never work if on the phone I close wifi and switch my data connection to 4G).
I know it is not an issue with the wifi router since I have seen it working once a few days ago.
Do you have the same symptom ?
Having the same trouble, if I unlink and relink my account it will work for 1 day then have to relink again
At least you guy can relink. Mine wont even do that and i dont know what else to do. Any suggestions?
Same here, My sonoff G1 works great on ewelink. But when i link my sonoff on Google assistant on my Iphone, the app backs to first screen with blue plus. I can´t choose the device model.
Yes raised a ticket a little earlier.
I thought of that so created a new account on a new phone and linked it with a different Google account, worked for about 10 mins then got the same error as before.