Can’t pair with new WiFi network after firmware 1.6.0 upgrade : ITEAD Customer Care Center

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Can’t pair with new WiFi network after firmware 1.6.0 upgrade

Haid Avila

started a topic almost 3 years ago

I’m not able to pair with new WiFi network after firmware 1.6.0 upgrade. When i push the pairing button. There’s no ITEAD-XXXXX wifi network to connect and start the pairing process. I have 2 sonoff basic devices, and both of them are having the same issue. What can I do? Regards CCNP Haid Alejandro Avila Carlon

6 Comments

erizo

said almost 3 years ago

Try press the button 5 seconds again.

Haid Avila

said almost 3 years ago

it worked.

Thanks

SERGIO GARCIA RIVAS

said almost 3 years ago

Since the firmware upgrade, the device appears offline. I have tried to restart my router, switch on/off the power to the device... I tried to delete the device from my account and repairing to It, and to do it, i haved to try so much times. Operation failed everytime. Now the device appears offline and I can't opperate or delete It. No changes on my router or my wifi Network. What can I do? Thank you so much.

Juan jo

said almost 3 years ago

Sergio, los servidores estan intermitentemente caidos estos dias, por eso lo tienes offline.

SERGIO GARCIA RIVAS

said almost 3 years ago

Eso explicaría muchas cosas... Se arregló por sí solo. ¿Hay algún sitio donde comprobar el estado del servidor? Muchas gracias.

Juan jo

said almost 3 years ago

Pues no se como comprobarlo, pero en estos foros hay mucho movimiento estos dias. Mira este hilo http://support.iteadstudio.com/support/discussions/topics/11000016994 . Saludos.