SonOff rf forgets paired remote after power failure : ITEAD Customer Care Center

B

Benny Dori

started a topic over 3 years ago

Hi, My sonoff rf works great, pairing with the remote is a breeze. Recently I had several power failures and I found that each unit (3 at the moment) "forgets" the paired remote and I have to repeat the pairing process each time. 2 of the units are not easy to reach and I wonder if there is any way to overcome this obstacle. Version number is 1.5.5 (latest). And i don't remember having this trouble before the software upgrade. Thanks, Benjamin

P

Pavlos Ioannidis

said 3 months ago

I do have the same problem. My sonoff RF after power failure losses its connection with the remote conttol. It is really annoying as I have to re-connect it evey time. Any help is welcome!

B

Benny Dori

said 3 months ago

Hi Pavlos, I'm sorry but I don't remember what I did to solve this issue. Did you try a firmware upgrade?

P

Pavlos Ioannidis

said 3 months ago

Hi Benny, yes I have installed the latest available firmware version 3.5.0 but no firmware upgrade helps. After power failure i need to remount it with the control. Do you think a new one will work and mine is defective?

m

matheew

said 3 months ago

I do have a similar issue. My sonoff RF after force disappointment misfortunes its association with the far off conttol. It is truly irritating as I need to re-associate it evey time.

acnl hair guide

B

Benny Dori

said 3 months ago

Hi guys, I looked at my current setting - I'm using a newer version of the sonoff (than the one I had trouble with). I think I was forced to replace the unit but as I said - I don't remember the details....