Hi, I’m having trouble with Sonoff 4CH. I have configured them on Ewelink app but they keep disconnecting. My other switches use Jinvoo app and they work smooth but these Sonoff switches are constantly loosing connection.
WiFi light stays stable for some time and then again starts blinking (2 blinks then pause)
When I ping cn-disp.coolkit.cc there are a lot of ping drops.
I have a 4ch sonoff and I have switched my wifi network (the company that provides the service). I can no longer do sonoff 4ch pairing with the wifi network. I think I will have to free some port on the modem router but I do not know how to identify Sonoff on the network.
My modem is a Humax hgb10r 02, 35MB, with 2.4 and 5 GHz wi-fi. Sonoff works by 2.4. I connect my phone to this network and try to make the same connection as the other service before, but I can not finish the installation in eWelink.
I need your technical support.
Thank you in advance.