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POW Red LED what does it mean?

I have a Sonoff POW. It was running fine and now when I switch it on with the native button or the app the red LED and the green LED are steady. I can hear and feel it switch when I activate it. The fuse checks good. I tried reset and setup again and the same issue. Red LED won't turn off and the switch has no power output.
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Harry, have you solved this, yet? Sitting here with the same problem. 

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