hey, I need some help.
the device worked for about a week .
the its shut off and not powering up any more.
my sonoff device not powering up .
in program mode using FDTI usb connection i can make a connection to the Arduino IDE and even to the EWeLink app, and the relay works Ok when i press on/off.
only when i connecting the High Volt input there is no responsed.
any suggestion how can i find the problem.
thanks in advance.
original firmware still installed. didn't change anything.
I have 4 devices and 2 of them are die because of the same failure description by many users . Is anybody paying attention to this reports? Technical Support please . Using them as RF but I believe will be the same under WiFi . Green leds stop blinking after some minutes and without any intervention start blinking again in ten or twenty minutes (of course no operation possible in the meantime) .
Any comments or help will be much appreciated - Thanks in advance
I've got some answers from technical support but is the same as nothing .
Is not the idea that a users to disassemble the device , test different voltages , diodes and trying replacing parts as mentioned previously in other posts . If I buy a product the idea is to work properly and not be the technician of the device changing parts or something else .
SonOff products , which used to be good , are now failing with no proper answers from technical representatives , so in my case the solution was for the two failing devices , to buy another brand and replace them immediately (working fine until now) and for the others two SonOff devices , which are still working, the next steps will be to plan the replacement , because I dont like to have no reliable products in the smart Home environment .
Very sorry for the news but perhaps this information can help to another frustrated user like me .
Have a nice weekend and take care yourselves .
Yes I agree it's not good enough and I have stopped buying any sonoffs as a result - if iTead aren't willing to come up with a solution for what is clearly a faulty design and/or manufacturing/component fault then they don't deserve our business.