After Successful pairing and Renaming the device it does not connect to wifi and Green light keeps blinking, tried to delete and repair but no luck.
One device is connecting and another - Does not.... :(
I have connection to device problem after pairing also. I think its time that Itead give us a working solution or simply tell us the that switches with this problem are now scrap!
I've logged a Feature Request to introduce a 'Factory Reset' process:
If everyone votes for it, it may get some traction and then get fixed.
I have no problem with the internet connection in the house, the problem was how many items could be connect to the router at a time. Most normal ac1200 type routers can only connect about a dozen devices at a time. My android tablets would connect, but they are a bit slow to change networks when they lose a network. The switches don't seem to tell them to revert back to the main network once the settings have been updated. So the tablets (my ones at least) didn't immediately notice that the local network the switch had been broadcasting was gone.
Much like a laptop, if you watch the network indicator on your laptop and turn your router off, it could be over a min before the network indicator shows the network missing. Phones seem to notice that quicker, probably because they are mobile and more used to changing networks.
I've also had the switches take 10 mins to work after they have been programmed. Normally they get programmed and work fine in a few seconds whilst you have the app open. But i have had occasions when they don't seem to connect, only to suddenly start working 10 mins later.
I have tried everything you guys have tried and found the solution that worked for me. From what i saw on the wireless network when you added a new device through the app, ITEAD-***** would appear on the network as connecting which means the device was communicting during pairing. What happened to me was during that time the device was registering, i noticed that my network would auto reconnect like it was supposed too. but what was really happening was the registration process was not completed.So as many of you out there ,device said it was offline and i would try over and over deleting device and starting over.What you have to do is when you see the device network connecting , keep your network from auto connecting by tapping on the device network and keep it online just for a brief ammount of time.When you see your device turn full green ,you know its connected now and is a good time to update the firmware. I am not a very tech savy person but hope this will help out.
I have exactly the same issue. I saw on YouTube a video from a guy, who shows nicely what the problem looks like: pairing problem.
Still no reply from support on this issue. Anybody there?
Tengo el mismo problema, el video explica claramente el error :