I just bought six Sonoff wifi switches but I can't get them to work. When I try and pair with the Sonoff I get the "incorrect password" message. I am using 12345678. Or it accepts the password and connects to the Sonoff itead wifi for a few seconds and then disconnects.
I have tried with two of the switches and get the same problem. I have looked at the itead guide and FAQs. I have raised a help ticket but am not getting a response. Can anyone help or give me advice?
Puting my android phone in plane mode and then activate WiFi solved the issue for me also.
You have a iPhone or android? With android, you do not connect directly to the itead-wifi.
If you have iPhone: the itead-wifi is only for pairing. The ewelink-app sends the name+pwd of your wifi to the sonoff device using the itead-wifi for a few seconds. When this is done, the itead-wifi is no longer used.
Switching to Airplane mode also worked for me. Connected and paired quick quick!
iam the same case, i buy serven switch buy not conect in to wifi, i Has done everything guided but Still can not conect to wifi, who have video guide conect switch to wifi please sent to me, thanks
I've been struggling to connect to my switches for ages after purchasing 3 of them. Tried everything in multiple forums, etc.
Finally used my child's Andriod phone (I have an iPhone) and it worked perfectly.
I have downloaded iOS 11 before the native release on my iPhone. and I also having trouble of after installing iOS 11 Wi-Fi not working my iPhone. But on Google I found a solution to solve the problem and got rid of the problem easily.
- 1. Disable and Re-enable Wi-Fi Trigger
- 2. Reboot Your iDevice (iPhone)
- 3. Forget Wi-Fi Network and Rejoin
- 4. Reboot your Wired / Wireless Router/modem
- 5. Delete VPN App and test Wi-Fi again
And more information here - https://www.howtoisolve.com/fix-wi-fi-not-working-ios-11/
I had trouble pairing & finally put the phone & TH16 within a few feet of the router & it finally paired.
So I was having the same issue with a 4 channel switch, I could get it to pair but not connect with the router or internet after changing my WiFi network around.
I saw a comment about the Sonoff devices getting "locked" to a particular router above somewhere and it turns out correct.
I have a mesh system and an outdoor AP but once I'd turned everything off except the particular router it was connected to previously it connected first attempt and has been rock solid for a few days now even after a couple of power cycles with the other routers back on.
A right pain in the arse and it needs sorting but at least it's working again.
Thank to whoever it was that mentioned it.