I just bought six Sonoff wifi switches but I can't get them to work. When I try and pair with the Sonoff I get the "incorrect password" message. I am using 12345678. Or it accepts the password and connects to the Sonoff itead wifi for a few seconds and then disconnects.
I have tried with two of the switches and get the same problem. I have looked at the itead guide and FAQs. I have raised a help ticket but am not getting a response. Can anyone help or give me advice?
I had trouble pairing & finally put the phone & TH16 within a few feet of the router & it finally paired.
Sandro, come hai risolto? io ho un sonoff basic che era stato abbinato su altra rete, ora ho provato in tutti i modi ma non c'è verso che arrivi infondo alla procedura. In pratica se premo per 5 sec invece che fare 3 lampi e stop, fa un lampeggio continuo, ho provato la procedura Compatible Pairing Model (AP) ma arriva al 50% poi si blocca e non da segno di vita...
Switching to Airplane mode also worked for me. Connected and paired quick quick!
Dopo ripetuti tentativi sono arrivato alla conclusione che:
Read the thread through before you do that, the 5ghz issue is well known
I am having the same problem as all of you. Unless I have missed it, has anyone brought up the fact that the Sonoff does not work with 5MHz Wifi? My current WiFi is 5MHz and I noticed that there is a note on the setup screen that states Sonoff is a "2.4MHz system only" or something to that effect. I am about to setup my old WiFi router (2.4MHz) and test it out.
I'll connect when I have something more to add.
I did just see a message on the app saying they were upgrading the servers please wait don't know of that effects you guys?
Thanks so much for your help.
I registered an account just so I can help others on getting a Sonoff paired.
After trying for hours and using AP mode, pairing from fresh power up, trying to pair to WiFi without special characters in, pairing to a mobile phone hot spot, etc. etc. The ONLY thing that worked STRAIGHT away, was to put the phone into airplane mode, then only activating the wifi to connect with home router, then running the app to pair, and it works!!
So I was having the same issue with a 4 channel switch, I could get it to pair but not connect with the router or internet after changing my WiFi network around.
I saw a comment about the Sonoff devices getting "locked" to a particular router above somewhere and it turns out correct.
I have a mesh system and an outdoor AP but once I'd turned everything off except the particular router it was connected to previously it connected first attempt and has been rock solid for a few days now even after a couple of power cycles with the other routers back on.
A right pain in the arse and it needs sorting but at least it's working again.
Thank to whoever it was that mentioned it.