I've ordered 3 SONOFF and tried to associate them with my eWeLink account.
One of them always appears offline and I don't know what to do to solve that.
It's necessarly a problem with this device (or my account) as the other ones work well.
This device is well detected on my local network, but the LED keep blinking twice and repeat.
Maybe it's linked to the firmware upgrade that failed before.
1.Try to make your cellphone as a hotspot(wifi source) to connect device.
2. Please feedback this issue on ewelink "feedback".
3. Try to ping our server:eu-disp.coolkit.cc(in EU), us-disp.coolkit.cc(in US).
4.I will answer you in fourm,have better make a ticket on our website:http://support.iteadstudio.com/helpdesk/tickets/new
i have the same error, can anyone explain to me how can i do? i have 5 sonoff and anyone is working, app show network error, i don't understand solution explain by ivan, please help me
Hi, I'm From Brazil, I have 2 SONOFF, some times one work, another break, I need reset, then comeback work. Some times, after 30 minutes trying connect, this work. I'm a Computer Program, I'm a Electrical Technician, I have knowledge to set up this. Them why this not work?
Whether it works or not depends a lot on your internet connectivity and the eWeLink server in the region. Unfortunately these devices do not retain multiple wifi information like our phones nor can we see the ones they are linked to. Recently I purchased 3 Sonoff POW 2 devices to just monitor voltage levels on the 3 phase supply. Unfortunately in these devices there is is no option of "power on state" selection even after latest firmware update to 2.6.0. It can store only 8 scheduled switching states. We do have infrequent power outage. So I have had to set them all to switch on every 3 hours. This will ensure the power equipment having power loss of no more than 3 hours after it is restored.
I had the same problem but i just FORCE STOPPED my cell phone eWeLink app and then ran it again and everything is working properly
I have solved the problem!! My wifi password had special characters and removing now it's full work!!!!!
thanks, i don't know what happened but now it works