I've ordered 3 SONOFF and tried to associate them with my eWeLink account.
One of them always appears offline and I don't know what to do to solve that.
It's necessarly a problem with this device (or my account) as the other ones work well.
This device is well detected on my local network, but the LED keep blinking twice and repeat.
Maybe it's linked to the firmware upgrade that failed before.
My sonoff TH was working perfectly. But, since one week, keep getting offline/unavailable...
So seems many user here and there can't get there device back online. Where is the support ? Mine keep getting offline since few days. When it's about to sell there product Itead is there, but when consumer need support nobody's there !!!!
I've buy almost 10 sonoff to control my electric warmer because seems to be a good products... I worked 2/3 weeks and...then... server offline... Thx itead !!!!!
Firmware version is 2.0.3
Last evening I tried to remove the devie from the app ewelink and restarted the setup adding it as a new device. Seems to have solve the issu. My device is online since that moment.... we'll see if it's still working in few days
I had a problem setting mine up, because the iphone was capitalizing the first letter of my wifi password. It would say success, but my devices never came on line. Double check you password field when setting up a device. I had to add a dummy letter, let the iphone capitalize it, type the rest of my password, then delete the capital.
1.Try to make your cellphone as a hotspot(wifi source) to connect device.
2. Please feedback this issue on ewelink "feedback".
3. Try to ping our server:eu-disp.coolkit.cc(in EU), us-disp.coolkit.cc(in US).
4.I will answer you in fourm,have better make a ticket on our website:http://support.iteadstudio.com/helpdesk/tickets/new