I received a defective Sonoff RF- WiFi Wireless Smart Switch
Since 27 Mar 2016 , I opened a few tickets about it.
I didn't receive ant any reply or feedback
Is Itead Studio closed ? or just they don't care about their customers ?
Any idea ?
I opened the case, The button was stuck under the top. I pressed the button and it was released and now it seems ok mechanically.
Will connect it to power and check its function later.
THANKS FOR YOUR HELP.
Good to know,
I look forward to hearing about your results.
I bought Sonoff RF without remote control because I have 433MHz remote control, But I can't make Sonoff RF work with my remote control. Isn't some setting wrong when I doing or the remote control must be bought from you. Please advice!
How many is a few tickets?
More then one for the same issue could have been seen as spam.
As John stated share your issue!
Your Sonoff may not be defective at all and just need extra care to get it working.
My initial unit took several attempts to get it to do anything, the latest firmware upgrade has fixed that.
Is the paring button stuck in the down position?
I believe it should stick slightly out of the case when up.
Have you opened the case (with power disconnected) to see if the PCB is not just off location and thus making the paring button unable to perform?