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eWeLink battery drain

When using this app on my Galaxy S6, it drains the battery in about 2 hours when the phone is idle.  As soon as I exit the program completely through the "Exit eWeLink" option, the battery drain stops and the phone returns to normal.


Please fix this or I'll have to return my latest order of these controllers.


2 people have this problem

The application discharges the battery too much. The only solution is to delete the app and throw away the devices. Because there is no support.

I have the same problem whit my Samsung Galaxy Note 8.

Although Kill the app, drains more than 15% per day.

Solve the problem please.

I had this problem a good while ago and had a ticket about it. The problem was resolved after deleting the app and then reinstalling it. Previously it drained the battery when phone was idle, but the application was loaded, or shut down normally (without killing it from applications). After it was removed and re-installed, the battery drain problem disappeared.


Same thing has happened with some other android apps on my phone and same workaround fixed that too. I guess this is more of a phone problem than ewelink problem.


I don't want this app running in the background - there is no need to do so.  How can I prevent it from running all the time?

That is strange, on my phone EweLink does not show as a battery drain. I am using ver 3.1.6 on a S4 Mini with Lineage OS. But also no problems on an older ver 4.5 Android.  

The optimitation is properly set and I clearly see the drain level of the app

With Android 7 it is possible to control how Apps use the battery when they are in the background. On my Android Settings it is called 'battery optimisation' it is an option (3 dots, top right of screen) under Battery in Settings. Also in the Battery section of settings you can see what Apps are using your battery.

The problem is not fixed i have to kill the app Using android 7 on LG G5

What version of Android are people with battery problems using?  No posts for a couple of months so maybe the problem is fixed. Maybe Android 7.x will also fix your problem?l 

Unfortunately the same problem here (Samgung Galaxy S6)


The battery dies too quickly...


Solution : Delete app

I have been having battery issues ever since I started using the Sonoff devices and ewelink.  Some investigation today revealed that the app is not closing and eating up the battery in my S5 rapidly.  I will have to uninstall it until this is fixed.  It makes the app useless.

Same problem for galaxy s7
After last update the drain is back Please amend the app it is not useable

I try the new update for some days now and it is better than before but still not good

The drain new is 10 to 12% it is not reasonable for an app that is hardly ever used

You get to think what the app is doing in the background (is it a spyware?)

You must work on it more, it needs to drain no more than 2-3%


 

the last few days the battery drains much less, thanks

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