When using this app on my Galaxy S6, it drains the battery in about 2 hours when the phone is idle. As soon as I exit the program completely through the "Exit eWeLink" option, the battery drain stops and the phone returns to normal.
Please fix this or I'll have to return my latest order of these controllers.
I have been having battery issues ever since I started using the Sonoff devices and ewelink. Some investigation today revealed that the app is not closing and eating up the battery in my S5 rapidly. I will have to uninstall it until this is fixed. It makes the app useless.
Unfortunately the same problem here (Samgung Galaxy S6)
The battery dies too quickly...
Solution : Delete app
What version of Android are people with battery problems using? No posts for a couple of months so maybe the problem is fixed. Maybe Android 7.x will also fix your problem?l
With Android 7 it is possible to control how Apps use the battery when they are in the background. On my Android Settings it is called 'battery optimisation' it is an option (3 dots, top right of screen) under Battery in Settings. Also in the Battery section of settings you can see what Apps are using your battery.
That is strange, on my phone EweLink does not show as a battery drain. I am using ver 3.1.6 on a S4 Mini with Lineage OS. But also no problems on an older ver 4.5 Android.
I don't want this app running in the background - there is no need to do so. How can I prevent it from running all the time?
I had this problem a good while ago and had a ticket about it. The problem was resolved after deleting the app and then reinstalling it. Previously it drained the battery when phone was idle, but the application was loaded, or shut down normally (without killing it from applications). After it was removed and re-installed, the battery drain problem disappeared.
Same thing has happened with some other android apps on my phone and same workaround fixed that too. I guess this is more of a phone problem than ewelink problem.
I have the same problem whit my Samsung Galaxy Note 8.
Although Kill the app, drains more than 15% per day.
Solve the problem please.
The application discharges the battery too much. The only solution is to delete the app and throw away the devices. Because there is no support.
If I choose no te optimize battery for ewelink app the battery is killed in few hours. The app need to make changes on how it works.
Maybe a resident notification because if I let optimize battery the app is killed and I receive no notifications.