ITEAD Customer Care Center

Announcement 14

• eWeLink What's New for Android 3.8.0
  Posted by Scott Zhang, 10 days ago

  Last Reply by Daniele Casetta, 37 minutes ago
• Sonoff Devices Offline Troubleshooting
  Posted by Looky_Xu, over 3 years ago

  Last Reply by Ricardo_leaopp, 2 days ago
• eWeLink What's New for iOS 3.7.0
  Posted by Scott Zhang, 6 days ago

  Last Reply by Manuel B., 6 days ago
• eWeLink What's New for Android 3.7.0
  Posted by Scott Zhang, about 1 month ago

  Last Reply by Vasilis Aggelakos, 13 days ago
• eWeLink What's New for Android 3.6.1
  Posted by Scott Zhang, 2 months ago

  Last Reply by Robert Barta, about 1 month ago
See all 14 topics

Campaign 3

• Winner announcement | Mother’s Day Contest
  Posted by Scott Zhang, about 1 month ago

  Last Reply by Erick Strada, about 1 month ago
• [EXPIRED]Mother’s Day Special | Surprise Moms with SONOFF Gift
  Posted by Scott Zhang, about 1 month ago

  Last Reply by Luciano Raverta, about 1 month ago
• [EXPIRED]Father’s Day Special | SONOFF MINI Wi-Fi Smart Switch Giveaway
  Posted by Scott Zhang, 12 days ago

  Last Reply by Scott Zhang, 12 days ago

Feature Request 547

• Ewelink Daylight Savings
  Posted by Bill McIntosh, 9 months ago

  Last Reply by Asim Ali, about 8 hours ago
• OR function in eWeLink for TH10/16
  Posted by george, 4 days ago

  Last Reply by george, 4 days ago
• Ability to downgrade firmware
  Posted by Sillyfrog, over 1 year ago

  Last Reply by Daniel Gray, 6 days ago
• Using Sonoff 4 button remotes to trigger scenes?
  Posted by Peter Humphrey, over 1 year ago

  Last Reply by Иван Антонов, 7 days ago
• EWelink sensors alarm
  Posted by Antonio Ramos, 10 days ago

  Last Reply by Smashlar, 7 days ago
See all 547 topics

BUG Reprot 297

• Sonoff T1 2 gang random beeping
  Posted by Giedrius Ališauskas, 4 months ago

  Last Reply by Simon Adam, about 2 hours ago
• Sonoff looses Wifi connection
  Posted by gerard gerard, over 3 years ago

  Last Reply by Filip, about 5 hours ago
• Firmware uprade from 3.0.0 to 3.0.1 gives switching issues
  Posted by Desmond Oswald, 2 months ago

  Last Reply by Igor, 1 day ago
• Firewall: does anybody know which ports or service Sonoff uses?
  Posted by paolo Nugnes, 4 days ago

  Last Reply by paolo Nugnes, 3 days ago
• TH16 stopped working wont connect to server
  Posted by Vlastimir Kosanovic, over 1 year ago

  Last Reply by Dejv666, 4 days ago
See all 297 topics

Free Talk 451

• Firmware 3.0.1
  Posted by Galuh Prasetyawan, 2 months ago

  Last Reply by Avi b, about 13 hours ago
• App thinks only 5ghz available
  Posted by Jon Homer, over 1 year ago

  Last Reply by Ben Cohen, about 14 hours ago
• Buy Sonoff Basic cap protection
  Posted by Felipe França, 4 days ago

  Last Reply by Felipe França, 4 days ago
• Sonoff th16 overload
  Posted by Thomas, 18 days ago

  Last Reply by E W, 4 days ago
• SONOFF. WiFi wall switch. NO NEUTRAL WIRE
  Posted by sshRage, over 1 year ago

  Last Reply by sshRage, 4 days ago
See all 451 topics