FAQ-eWeLink
Troubleshooting
At present, Sonoff device supports at most 8 timers, and we plan to increase the timers to 16.
Tue, 20 Nov, 2018 at 5:00 PM
Please make sure 1) the devices are connected to the 2.4G wifi If you are using dual-band (2.4G+5G) router, please disable the 5G network. 2) the WiFi c...
Tue, 20 Nov, 2018 at 5:17 PM
Please make sure 1. the eWeLink app is authorized as a trusted app and have full access to work properly 2.the cellphone is connected to a stable 2.4G...
Tue, 20 Nov, 2018 at 5:18 PM
Please disable SMS blocking if you register with phone number. For users register with email address, please check your junk mail box. If you still can&...
Mon, 24 Dec, 2018 at 10:13 AM